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30th January 2026

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Business leaders in Cape Town reviewing AI dashboards with tension as a human-centric consultant provides guidance to boost workplace adoption and ROI.

The Ghost in the Machine: Why AI ROI Fails Without Human-Centric Coaching

Design, EconomyBy Keahn Kelly30th January 2026Leave a comment

The “C-Suite Silent Pain” of 2026 is palpable. Across South Africa, from the financial hubs of Sandton to the industrial zones of Coega, organisations spent the latter half of 2025 procuring AI licenses at a record pace. Microsoft Co-Pilot is active, the dashboards are live, yet the promised productivity surge remains elusive.   This is…

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